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PAGE 380_Clea

기본 정보
Product PAGE 380_Clea
Country of Origin Republic of Korea
Retail Price $198.00
Price $205.00
Product Code P0000BAY
수량 수량증가수량감소

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Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : International Shipping Fee
  • Shipping Time : 3 - 7 days
  • 배송 택배사


    로젠택배 (1588.9988)


    기본 배송비


    3,000원

    (도서 산간 지역은 추가비용이 발생할 수 있습니다.)

    회원가입시 11,000원 이상 무료배송


    배송기간


    영업일 기준 2일~7일

    (받으시는 지역의 배송업체 사정에 따라 배송 일정이 달라질 수 있습니다.)

Returns & Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Product Inquiry

* 접수안내


카카오톡 채널 ‘스프링스트링스’ 또는 고객센터 (070 8866 5077) 를 통해 접수

쇼룸 방문 또는 택배발송  


주 소 : 서울시 강남구 강남대로 160길 26, 1층 (신사동).  스프링스트링스 A/S팀

카카오 채널 추가 : 카카오톡 실행 → 검색창에 [채널명 : 스프링스트링스] 검색 → 채널추가


* 품질 보증기간


품질 보증기간(6개월) 내에 구매하신 상품의 불량 및 하자, 제품 이상 확인 시 무상 A/S 처리됩니다.


* 비용 안내


제품 이상의 근본적인 원인이 육안으로 확인되는 부분과 다를 수 있기 때문에

정확한 수선 비용은  테크니션의 점검 후에 예상 소요 시간과 함께 안내하여 드립니다.

보증기간 이내라도 사용상의 부주의 또는 과실로 인한 파손 등은 수선 비용이 청구됩니다.

그 외 보증기간이  경과한 경우 유상 A/S 처리되며,

상품의 손상 정도와 부품 조달 여부에 따라 수선 진행이 불가능 할 수 있습니다.


* 기타 안내


수선된 제품의 확인을 위해 방문 수령을 권장합니다.

방문이 힘드신 경우 희망하시는 곳으로 배송하여 드립니다.

재수선 요청 시에는 추가 비용이 청구될 수 있습니다.

부득이하게 수선을 취소하시는 경우에 발생하는 배송비도 모두 고객님께 청구됩니다.

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